Reviews & Testimonials

State:
Date:
★★★★★
Donna B. - Bartley Industries
Norman, OK
4/17/2019
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Thank you so much for the drawings and for getting these to us so quickly.  I was speechless when I saw the box.  It is perfect.  Thank you for having the intuitiveness to stop the grooves short from the end of the panel to prevent water collection.  Again, I am impressed with your company.  I am looking forward to a long and prosperous partnership with Walpole Outdoors! 
★★★★★
Mary Jane B.
Vienna, VA
11/13/2018
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I placed an order for an Arch with Walpole Outdoors in Potomac a few months ago.  Due to the recent wind storms and weather events in our area, we have experienced extensive damage that was in need of repair.  I was not able to move forward with my installation of my Arch until repairs were made to my roof and property.  I reached out to Shirley D. and she was very accommodating in helping me.  She was kind enough to place my Arbor in storage at her showroom store until I was able to have it installed.  It has been a difficult few months with the storms and dealing with some personal matters.  Every time I was in touch with Shirley she was very supportive, always willing to lend a helping hand, thoughtful to my needs and made suggestions to bring resolution to my situation.  I cannot thank her enough for all her help!  Walpole products and services are wonderful and the staff is very professional and proficient!  I love my new Arch!  Shirley and the staff are very special people.  Customer service at it's finest.
★★★★★
Mr. & Mrs. B.
Rosedale, NY
9/14/2018
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Thank you all so much for designing our classical deck project.  I know it took a lot of hard work and ability to produce such a wonderful finished product and we appreciate that very much.  It was important to us to find the right person to do the job and thank goodness Walpole and Gary were there for us!  Thank you all so much for your help!  We could not be happier!

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★★★★★
Judith D.
Larchmont, NY
9/13/2018
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I am writing to say how pleased I am with the service I received from your employee Lindy S. I called the store to ask about replacing a 35 year-old lightpost in my front yard which blew down the other night, and was evidently rotted and not repairable. I explained to Lindy that I hope to find a similar post. She graciously, patiently, and enthusiastically walked me through the various choices that would meet my criteria, and then explained that there is a new material on the market which will not rot. Together we found the perfect choice. It's rare to find an employee with the initiative and people skills exhibited by Lindy. Walpole, you are lucky to have Lindy on your staff.
★★★★★
Susan C.
Sudbury, MA
8/2/2018
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In response to your inquiry I want you to know the delivery and installation was professional, timely and high quality. A pleasure doing business with you!

★★★★★
Jason C.
Milton, MA
7/25/2018
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Barry has been so helpful and I am super pleased with customer service from Walpole.

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★★★★★
Mr. & Mrs. Eric P.
Vineyard Haven, MA
6/11/2018
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We live on Martha's Vineyard and it is very difficult to locate and retain contractors for various projects for our home in Vineyard Haven.  This last winter we had a terrible wind storm which snapped off five fence posts which had been cemented into the ground during installation by a local contractor who assured me that cementing the wooden posts into the ground was the best installation.  Well it was bad advice, since the storm I have removed six more sections of fencing and found all the pressure treated posts for the stockade fence to be rotted.  Instead of tearing down the entire fence which contained an additional sixteen sections I dug and placed an additional six fence posts and attached to the existing fence to support the structure and I hope with my mitigation the fence will stand for another ten or more years.  I stopped into Walpole Outdoors in East Falmouth, MA and looked at different fencing to replace the ten sections that had been removed, my wife and I choose the Chilmark style solid fence.  The price was what we thought very high but now today after the installation has been completed we both could not be happier with our decision to go with Walpole Fencing.  We had minor complaint about the routing over a stump and called the Falmouth office who were kind, considerate and listened to our concerns and came up with a solution which worked and we could not be happier, thank you!
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